Shipping Policy
Thank you for choosing Nordisk Renhet. We are committed to making your shopping experience smooth, reliable, and completely worry-free.
Order Processing and Cutoff Times
- Cutoff Time: 22:00 (CET, Central European Time)
- Order Processing Time: 1–3 business days (Monday–Friday)
Delivery Time
- Estimated Delivery Time: 5–8 business days (Monday–Friday)
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Providers
- PostNord
- DHL
- UPS
- FedEx
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping is available for subscription orders only.
100-Day Money-Back Guarantee
We offer a 100-day risk-free trial. If you are not satisfied with the difference in your water quality, you may return your product for a full refund of the product price.
Return Process
- Initiate your return by contacting our support team at hello@nordiskrenhet.com.
- We will provide you with simple return instructions.
- Return shipping costs are the responsibility of the customer unless the product is defective or damaged.
- Refunds apply only to the product price and are processed within 5–10 business days after receiving the returned item.
Damaged or Defective Items
If your product arrives damaged or becomes defective under normal use, we will replace it at no additional cost. Contact our support team with relevant evidence to initiate a replacement.
Exchanges
- If you prefer an exchange rather than a refund, inform our support team when you initiate your return. We will ship a replacement once the original item is received.
Exceptions
- Products must be returned in their original condition and packaging when possible.
- The effectiveness of the filter depends on the presence of chlorine, heavy metals, limescale, or other noticeable impurities in your water.
We appreciate your trust in Nordisk Renhet and are here to ensure your experience is seamless and worry-free. If you have any questions or need assistance, contact our customer support team at hello@nordiskrenhet.com.

Our Mission
Empower individuals to enjoy cleaner, healthier showers so they can live better.
We believe that a refreshing, pure shower is the foundation for a healthy and vibrant life.
We believe you can't achieve your best self without taking care of your skin and hair daily.
And that a revitalizing shower is far better than any quick fix.
Everything we create is driven by our passion to enhance your life through cleaner, more invigorating showers.